Neke Sarayı Marriage Palace and Resto Club "Premier" (Kazakhstan)
General information
The "Neke Sarayı" project is a modern four-story marriage palace, which includes a state registry office (ZAGS), banquet and restaurant halls, as well as exclusive venues for holding ceremonial events. As part of the project, the Resto Club "Premier" was also launched, offering guests a high level of service and an original gastronomic concept. The project was launched from scratch and completed on a contractual basis within 1.5 years.
Key features of the complex
State Registry Office (ZAGS) – official marriage registration
Banquet hall – accommodates 500 guests for large events
Resto Club "Premier" – restaurant and club with a capacity of 140 people
Total staff – over 100 people
State Registry Office (ZAGS) – official marriage registration
Banquet hall – accommodates 500 guests for large events
Resto Club "Premier" – restaurant and club with a capacity of 140 people
Total staff – over 100 people
Key implementation aspects
Strategic management
Organization of all departments' operations
Staff selection, training, and development (from line employees to top managers)
Implementation of business processes for the seamless operation of the complex
Management staff training
Preparation of the general manager and key managers
Development of a training system for management staff and line employees
Implementation of quality standards and customer service protocols
Marketing strategy
Running advertising campaigns across Kazakhstan
Creating a unique brand and corporate identity for the complex
Developing partnerships with event agencies and suppliers
Operational activities
Hosting 3+ weddings per week with full hall occupancy
Implementing high service and culinary standards
Quality control at all stages of the establishment’s operations
Role of the brand chef
Development and implementation of the kitchen concept
Selection and training of the culinary team
Quality control of food preparation and plating
Project results
High demand for the complex among clients
Full occupancy of banquet halls and restaurant
Formation of a strong management team
Successful operation of the complex according to high standards
The "Nikke Sarayi" project and Resto Club "Premier" became a significant milestone in Kazakhstan’s wedding and event industry, offering clients unique service, signature cuisine, and a high level of organization.